Exchange my product with…
I have asked this question thanks to the form above, and people had to rank the answers which are: « the same product, but new », « the same product, but second-hand », « cash – money », « service which costs the same price », « a second-hand product more expensive » and « nothing ». There were three different kind of products: intimate (underwears), functionnal (hammer) and personal (watch).
Then, I have created this visualization which helped me to analyse the result:
- People want to increase their values (don’t want to lose money)
- People are agreed to change for money because they aren’t stucked
- People are agreed to change their product with a new one, because it extends the product life